• Register

The Surfer® is a fun arcade styled surfing game for the PC. Experience the emotion and adrenaline of trying to qualify for the pro tour. The Surfer® challenges gamers to drop in and conquer living, heaving waves.

Forum Thread
  Posts  
Demo Crashes at Startup (Games : The Surfer® : Forum : Support : Demo Crashes at Startup) Locked
Thread Options
Nov 14 2012 Anchor

At first it warned that cgD3D9.dll was missing, so I reinstalled the demo a couple of times to no avail. Then I downloaded the file itself and placed it in the game directory. Now the game loads to a black screen and crashes with a generic error screen. Here are the specifics from that:

Problem signature:
Problem Event Name: APPCRASH
Application Name: TheSurfer.exe
Application Version: 0.0.0.0
Application Timestamp: 50921c92
Fault Module Name: TheSurfer.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50921c92
Exception Code: c0000005
Exception Offset: 0012f0f4
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Edited by: arsjunon

Nov 15 2012 Anchor

Hi arsjunon,

Thanks for the information. We are aware that there is an issue with this update and we're on to the problem now. Apologies. We should hopefully have it resolved in the next 24-48hours.

Rgds,
The Bungarra Team

Hi arjunon,

Just to let you know we are still working on this. The missing DLL was one of the issues, but there was another issue with full screen mode failing. We've fixed that. We've got one more issue we're working on now, relating to Cg and ATi cards.

Rgds,
The Bungarra Team.

Hi arsjunon,

We've finally found the source of the problem and we are halfway through a fix now. We should have it fixed over the weekend and we'll be uploading a new build on Monday (with luck :)

Rgds,
The Bungarra Team.

Hi Arsjunon,

Fixed!

Please let us know whether you have any further issues.

Rgds,
The Bungarra Team

Reply to thread
click to sign in and post

Only registered members can share their thoughts. So come on! Join the community today (totally free - or sign in with your social account on the right) and join in the conversation.