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Launching ITD (Desura Version) (Games : Into the Dark : Forum : Tech Support : Launching ITD (Desura Version)) Locked
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Apr 19 2013 Anchor

Hi!

I'm having trouble launching the game. When I press Play (in the launcher) all I see is a command prompt for a few seconds, then nothing happens. I have tried using different settings and disabling most of my background programs. I have been unable to view the log file (from the settings menu) either, because it doesn't exist.

Here are some of the specs I'm using:
Windows 8 x64
CPU: Core 2 Duo E8400 (3.00 GHz)
GPU: Radeon HD 5850
4GB RAM

Btw, the game looks really cool. I'm looking forward to playing it. :) Any help would be appreciated.
Thanks and greetings from Austria.

Apr 19 2013 Anchor

Have you tried starting the Exe directly?

The launcher is usually only for convenience. Try the ITD_TGOTY.exe!

Apr 19 2013 Anchor

Starting ITD_TGOTY.exe directly has the same effect. In the Task Manager I can see a "FPSC Game" process running for a few seconds, then disappearing again.

edit: I also tried running it as administrator.

Edited by: RiccardoScalisi

Apr 19 2013 Anchor

Have you already installed the DirectX from the Folder?

Apr 19 2013 Anchor

The Desura client installed "Direct X All" after the game finished downloading (and again when I tried to verify the game files). But I can't find any DirectX installer in the game's directory. Should it be in the "into-the-dark" folder?

Apr 19 2013 Anchor

yes, in the into the dark folder is a "directX" folder.

If not, manually install Microsoft.com

or german:

Chip.de

Die Schas neichen Installer vergessen maunchmoi a poa oide dateien die des SpĆ¼ unbedingt braucht ;)

Apr 19 2013 Anchor

No luck yet. I tried to manually create a folder called "directX" in the install directory (where ITD_TGOTY.exe is) and extract the DirectX files from the link into it. Unfortunately it didn't work.

I even tried to use the "directx_Jun2010_redist" folder from the demo (which works fine!) and copy it over. Didn't work either.

Irgendwas fehlt noch, leider. :/

Apr 19 2013 Anchor

Ok, jetzt switchen wir zum Direct Support ;)

Apr 20 2013 Anchor

I am having the exact same issue ..please let me know how to fix this

I have re-installed verified files etc....

when installing xvid 1.2.2 it never really seems to do it..i let it sit for hours then hit close but then the same issues as riccardo posted above happens

Apr 20 2013 Anchor

So, yesterday I thought the problem was because of Windows 8 (which is not officially supported). However, I did have the same problem on my Windows 7 laptop.

BUT, today I managed to play the game after all. What I did was take the .exe from the Demo version (called "IntotheDark_Demo.exe"), put it into the directory of the full game and run that. As far as I can tell the game works completely as intended that way (including improved textures, features, etc). The directX folder is not needed. I've played up to level 3 so far. :) I know that sounds like a crazy workaround, but it has solved my issues. Hopefully this information is helpful to someone.

Edited by: RiccardoScalisi

Apr 20 2013 Anchor

Ricardo if you could please give me some simple instructions on what you did..im not a computer wiz but i get by lol i would sure appreciate it i would love to play this game....thanks if possible

Apr 20 2013 Anchor

Sure, it's really easy.

* Install the demo for this game and open the install folder (called "Into the Dark DEMO").
* In there is a file called "IntotheDark_Demo.exe". Take this file and put it into the directory of the main game. ("...\Desura\Common\into-the-dark")
* Then just double click on the exe. It will start the full game.

I'm sure there is a better way of solving the problem, but I haven't noticed anything unusual for the first hour or so. (Except that the game is pretty unusual itself, in a good way. ;) )

Edited by: RiccardoScalisi

Apr 20 2013 Anchor

your a good man thanks i will give it a go...thank you

when i try to gpen the demo file to get the exe file it just starts the demo i cant semm to locate that file (told ya im a little slow lol)

I launched the game with the demo tab and it seems to be working odd fix thank you so much enjoy it

:D appreciate

I spoke too soon game crashes with runtime enhancement pack failure 13 on level 1 ..guess i will fight for a refund thanks again

HELLO TECH SUPPORT....could you please help me make your game work

Apr 20 2013 Anchor

Here is your tech support. please provide an email adress, we will send you another exe ;)

Apr 20 2013 Anchor

gearcog@live.com thank you very much

i bought the game through desura via paypal if you need trasaction # or anything else i will be happy to supply it

Apr 20 2013 Anchor

you got mail!

Apr 20 2013 Anchor

Ivan i appreciate you sending me another exe but im back to square 1 i hit play and get the windows cmd screen for a few seconds and nothing happens just like it did before. any suggestions???

the same way ricardo above is explaining it is exactly whats happening to me..sorry to be a bother but i just wanna play your game

Apr 21 2013 Anchor

Fully understandable, please try running the ITD_TGOTY.exe directly.

Apr 21 2013 Anchor

im having same issue and game wont start same thing as these guys man come one i wanted to play this so bad tonight

Apr 21 2013 Anchor

Troubleshooting for "not launch problem":

1. Here is a recompiled exe:

Dropbox.com

Rename your old one, copy the new one into your folder and start it.

2. Try to move the game folder (the whole one) to another Directory or harddisk, just out of c:\program files or other system-used folders. C:\itd or d:\itdgame should be fine.

3. Make sure your DirectX, Divx, Xvid, Windows Media (wmv) and ogg codecs are up to date.

Contact us again if it didnt help.

Apr 21 2013 Anchor

didnt work for me i give up i have put 8 hrs. into trying to play this game wow.XD

init error genre unknown is 1 of the errors i get

Apr 21 2013 Anchor

Well when I have the game launcher open, I click play and nothing happens. It does open a CMD window but thats it.

System Specs :

Windows 7 (64-bit) service pack1

AMD Phenom II x6 1045 T (2.7 GhZ)

32 GB Ram (Gskill 1333 Mhz)

AMD Radeon HD 7950 ( Gigabyte windforce edition)

MSI 990FX motherboard

285 GB HD

Well it works now but I can't grab the wood :(

Apr 21 2013 Anchor

st john j how did ya get this mess to work if ya dont mind.....???

Apr 21 2013 Anchor

First I downloaded that exe from dropbox. Then I went to C:\Program Files (x86)\Desura\Common\into-the-dark and pasted the new exe in there. Then I ran it with admin privileges and it worked.

Apr 21 2013 Anchor

You must first losen the wood, jump on the laying regals, go to the wall and press enter. it will rain wood then!

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