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Behind proxy, "Did not get any data from mcf server. [18.0]" (Groups : Desura : Forum : Application Windows : Behind proxy, "Did not get any data from mcf server. [18.0]") Locked
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Aug 13 2012 Anchor

I get the following errors in the console whenever I try to install a game:

Console wrote: 15:42 Failed to download MCF Header from Us6.dl.desura.com:62003: Did not get any data from mcf server. [18.0]
15:42 Failed to download MCF Header from Us4.dl.desura.com:62003: Did not get any data from mcf server. [18.0]
15:42 Failed to download MCF Header from Us5.dl.desura.com:62003: Did not get any data from mcf server. [18.0]
15:42 Error in MCF validate: Did not get any data from mcf server. [18.0]
15:42 There was an error during the validation process and it has been stopped.: Did not get any data from mcf server. [18.0]


I'm behind an http proxy, but I went through several iterations with the sysadmins to open ports and set the correct rules for all connections that were blocking. Regarding the specific error above, I can even connect to Us6.dl.desura.com:62003 in my browser (which prompts me with a username and password), so that confirms that no firewall is blocking it.

Besides installing games every other feature in the client seems to work.

I'd appreciate some help from you desura devs, as I think I've done everything I can on my end.

Edit: To help diagnose the problem, here's a complete capture I did with wireshark of the whole TCP conversation between Desura client, proxy and Desura servers.

Edited by: metatoaster

Aug 13 2012 Anchor

There's a chance it's not proxy but the server problem detailed here: Moddb.com

If that's the case, you just need to wait for the fix.

Aug 16 2012 Anchor

I tested again today since Desura supposedly received fixes, but the problem persists.

Greg
Greg Network Engineer
Aug 17 2012 Anchor

We are aware of issues on US4/US5/US6 and working to resolve ASAP.

Can you please test this now and let us know if its better?

--

Greg M
Desura Network Engineer
Email: host@desura.com

Aug 17 2012 Anchor

Answered you in my new thread.

Greg
Greg Network Engineer
Aug 17 2012 Anchor

Are you still behind a proxy? Can you open Us4.dl.indiedb.com:62003 in a web browser?

--

Greg M
Desura Network Engineer
Email: host@desura.com

Aug 20 2012 Anchor

Yes, I'm still behind a proxy. us4 seems to be offline i.e. proxy says it doesn't respond, but I can reach us5 and us6 in my browser on port 62003.

EDIT: Well, any news on this? Steam works behind this proxy, as well as about 30 various multiplayer/online games, so I can't believe Desura can't run as well.

Edited by: metatoaster

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