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Can't find any EU server (Forums : Support : Can't find any EU server) Post Reply
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May 19 2019 Anchor

Hi, since the end of last month I can't find any EU server. Since I live in France, the US servers tend to take 15 hours for a 1 GB file, so the absence of EU servers is really annoying. Is this only an issue on my end? or is anybody else experiencing that? Thanks in advance


May 19 2019 Anchor

Yup

Jun 4 2019 Anchor

Are there any plans to fix it? I read that EU mirrors are renewed every 1st of the month but there's still nothing. US mirrors provide ~100kb/s download speeds.

Jun 4 2019 Anchor

Still nothing here too...

INtense!
INtense! End Boss
Jun 5 2019 Anchor

We're in the process of testing a new bandwidth provider soon - will keep you all posted!

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Scott Reismanis
DBolical | @scottreismanis

Jun 6 2019 Anchor

Thank you for the info!

Jun 18 2019 Anchor

is it still a thing ?

INtense!
INtense! End Boss
Jun 18 2019 Anchor

Testing starts next week - it should be better speeds if it goes to plan. Will post here when live so you can report your findings.

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Scott Reismanis
DBolical | @scottreismanis

Jun 20 2019 Anchor

Hi All - any feedback on downloads/mirror speeds for the next 7 days starting right now is appreciated! Thanks!

INtense!
INtense! End Boss
Jun 20 2019 Anchor

As greg said, we have switched our bandwidth provider. Does everyone mind telling us if download speeds feel better from (today 21st June to 28th June).

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Scott Reismanis
DBolical | @scottreismanis

Jun 21 2019 Anchor

It's definetly not 100kb/s anymore but it varies now. Sometimes goes 200kb/s, sometimes goes up to ~1400kb/s(my max possible speed), most of time it was hitting upper limits for my bandwidth, so it worked. Overall it's not bad but got one network error during downloading 2GB file, it wasn't the problem on my side because no other online application on my PC complained. Defiantly a huge improvement over old US mirrors, however old EU mirrors were much more stable.


INtense!
INtense! End Boss
Jun 23 2019 Anchor

Hmm, stability is weird - that should not be a problem. Good to see the speeds are much improved. Any feedback from anyone else?

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Scott Reismanis
DBolical | @scottreismanis

Jun 23 2019 Anchor

I still get US servers for downloading and it's extremely slow

INtense!
INtense! End Boss
Jun 24 2019 Anchor

It's the same servers, but different bandwidth provider. Are the speeds better or worse than before?

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Scott Reismanis
DBolical | @scottreismanis

Jun 24 2019 Anchor

From what I've seen, it's pretty good, although I haven't downloaded a lot of stuff yet

Jun 24 2019 Anchor

They're the same as before

INtense!
INtense! End Boss
Jun 24 2019 Anchor

Thanks for the feedback, we will continue to explore improvements

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Scott Reismanis
DBolical | @scottreismanis

Jun 25 2019 Anchor

I have the same speed like i had when i was using EU servers to download. Thats nice

INtense!
INtense! End Boss
Jun 25 2019 Anchor

Oh excellent, seems like it is either the same or better, so that's great to hear :)

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Scott Reismanis
DBolical | @scottreismanis

Jul 5 2019 Anchor

it is the same, but the downloads almost instantly fail. please bring back the EU servers!


INtense!
INtense! End Boss
Jul 7 2019 Anchor

The trial has ended which is why it's no good again. We are investigating next steps now

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Scott Reismanis
DBolical | @scottreismanis

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